A ticketing system is software that organizes and tracks customer support requests by creating tickets, assigning them to team members, and ensuring timely resolutions for improved efficiency and satisfaction.
A ticketing system should include ticket management, multi-channel support, automation, real-time tracking, prioritization, collaboration tools, reporting, self-service portal, SLA management, and customizable workflows.
A ticketing system should include ticket management, multi-channel support, automation, real-time tracking, prioritization, collaboration tools, reporting, self-service portal, SLA management, and customizable workflows.
1st Floor, Tower No. 1, Site No: 86, 87, Kovai Thiru Nagar, Kalapatty, Coimbatore – 641014
© 2025 Yorosis Technologies Inc | Terms & Conditions | Security | Compliance | Privacy Policy | Cookie Policy